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COVID-19

HERITAGE FUNERAL CENTRE COVID-19 UPDATES

 

September 18 2020 Update: MAXIMUM ALLOWED PEOPLE AT CEMETERIES HAS BEEN REDUCED TO 25 PEOPLE. 

 

INDOOR FUNERALS & VISITATIONS

 

  • Heritage Funeral Centre visitation gatherings and funeral services cannot exceed 30 per cent of the capacity of the particular visitation suite being used. This would be equivalent to up to a maximum of 50 attendeess

 

  • All persons attending the gathering must remain at least two meters apart from each other and from persons conducting the funeral, unless they are members of the same household. 

 

  • The persons conducting the funeral must ensure that is is conducted in compliance with the advice recommendations and instructions of public health officials, including any advice, recommendations or instructions on physical distancing, cleanig or disinfecting.

 

OUTDOOR FUNERALS & VISITATIONS

 

  • The persons conducting the funeral must ensure that no more than 50 people are in attendance.

 

  • All persons attending the gathering must remain at least two meters apart from each other and from persons conducting the funeral, unless they are members of the same household.

  • The persons conducting the funeral must ensure that it is conducted in compliance with the advice, recommendations and instructions of public health officials, including any advice, recommendations or instructions on physical distancing, cleaning or disinfecting.

 

  • It is important to know that the “30% / 50 attendees” allowance are exceptions to the existing MAX 10 directive, and only apply if the above conditions are met.

 

All of our previous guidelines and measures are still in place, and can be read below:

 

  • Ensuring the health & safety of our client families, visiting guests, and our employees is of utmost importance.

 

  • Upon entry to the funeral home all visitors will be verbally screened for any COVID-19 related symptoms or possible exposure. All visitors will then be required to sign in at the main entrance & are encouraged to use the hand sanitization station.  Disposable latex gloves are available.

 

  • All client families contacting the funeral home regarding a death will be verbally screened for any COVID-19 related circumstances. If any member of the family are experiencing any flu like symptoms, you will be advised to contact Telehealth Ontario and report your symptoms.  Please DO NOT plan to come to the funeral home. 

 

  • Where possible, we are encouraging all of our client families to coordinate funeral arrangements remotely from their home with one of our licensed funeral directors. Heritage is equipped with a secure software that is user friendly and is compatible with any PC, MAC, Smartphone, and tablet.  No scanners required.  If you elect to come to the funeral home in person, an appointment is required with a maximum of 2-3 members of the family.

 

  • We have temporarily discontinued the use of family limousines in order to adhere to the practice of self-distancing.

 

  • Reception gatherings have been temporarily suspended in order to reflect & meet safe practices mandated by the Province of Ontario & on the advice of the local health authorities.

 

  • We have increased the disinfection protocols within the funeral home to once every hour. This includes all common areas of the funeral home.  All employees are mandated to practice social distancing at all times both at work and personal time.

Heritage Funeral Centre
Phone: (416) 423-1000
50 Overlea Blvd., Toronto, ON


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